When I worked as a Legislative Assistant on the U.S. House Education and Workforce Committee under Chairman John Boehner, I watched hundreds of lobbyists compete for 15-minute meetings with members of Congress.
The ones who succeeded weren't from the biggest firms or representing the highest-spending clients. They were the ones who'd built relationships with legislative staff over years—people like me who controlled the chairman's calendar, drafted the bill analysis, and shaped how he understood complex policy issues.
That lesson became the foundation of everything I do in government relations. Legislators make the final votes, but staff determine what gets voted on, when, and with what context.
Why Legislative Staff Matter More Than Most Lobbyists Realize
The Texas Legislature employs hundreds of staff across member offices, committee offices, and leadership operations. These aren't administrative assistants answering phones—they're policy experts, political strategists, and gatekeepers who control access to legislators.
Committee Staff: The Bill Analysis Authors
Every bill that gets a committee hearing receives a written analysis prepared by committee staff. That analysis typically includes:
- Summary of what the bill does
- Fiscal impact analysis
- List of supporters and opponents
- Comparison to existing law
- Potential concerns or issues
Committee members read these analyses before hearings. For complex technical issues, the analysis is often the primary source shaping their understanding. If the committee staff person writing that analysis understands your industry and trusts you as a credible source, your perspective gets incorporated. If they don't know you, your concerns might not even appear.
Chiefs of Staff: The Schedule Gatekeepers
Every legislator has a chief of staff managing their schedule, priorities, and decision-making process. During session, legislators receive hundreds of meeting requests. Chiefs of staff determine which meetings happen, how long they last, and whether the legislator is fully engaged or distracted by other priorities.
A chief of staff who knows you and respects your work will ensure your meeting request gets prioritized. One who doesn't know you will slot you into a 10-minute courtesy meeting where the legislator is multitasking through emails.
Policy Analysts: The Subject Matter Experts
Some member offices employ policy analysts who specialize in specific issue areas—healthcare, education, energy, criminal justice. These analysts brief legislators on complex policy questions, track legislation in their areas, and often become the trusted advisor when votes come to the floor.
If you're trying to pass healthcare legislation and the key swing vote relies on their healthcare policy analyst for guidance, that analyst's recommendation might determine the outcome. Building a relationship with that person months before your bill gets filed gives you credibility when it matters.
How to Build Legislative Staff Relationships (The Right Way)
Legislative staff are chronically overworked, underpaid relative to their expertise, and bombarded with requests from lobbyists who want something. Effective relationship building requires understanding their constraints and providing genuine value.
Start During the Interim, Not During Crisis
The worst time to introduce yourself to committee staff is when your bill is scheduled for hearing next week. You're just another lobbyist asking for help in a crisis.
The best time is during the interim period between sessions when staff have capacity for substantive conversations. Offer to brief them on your industry, explain technical complexities they might encounter in legislation, and establish yourself as a credible resource before you need anything specific.
Effective Interim Staff Engagement
"I work with companies in the healthcare technology space. I know your committee will likely see several bills next session related to telemedicine and data privacy. I'd be happy to brief you on how these technologies work and what policy considerations matter most to providers and patients. No ask—just offering to be a resource if it's helpful."
This approach provides value without demanding anything in return. When you do need support for legislation later, you're already a known, trusted resource.
Be Technically Accurate and Intellectually Honest
Legislative staff deal with lobbyists who exaggerate, cherry-pick data, and present one-sided arguments. When you establish yourself as someone who provides balanced, technically accurate information even when it's not entirely favorable to your position, you become valuable.
If a staffer asks you about the potential downsides of your proposal, acknowledge them honestly and explain why you believe the benefits outweigh the concerns. That credibility pays off over time as staff learn they can trust your analysis.
Respect Their Time and Constraints
During session, committee staff work 60-80 hour weeks. Member office staff juggle constituent services, bill tracking, and crisis management simultaneously. When you request their time, be specific about what you need and efficient in how you communicate.
Bad approach: "Can we schedule a meeting to discuss our concerns about pending legislation?" (Vague, requires them to figure out what you need)
Better approach: "HB 1234 includes language on page 3 that would create unintended consequences for small healthcare providers. I have a two-page memo explaining the issue and suggesting alternative language. Can I send it to you, or would a 15-minute call be more useful?"
The second approach tells them exactly what you need, how much time it requires, and what value you're providing.
Provide Written Materials That Make Their Jobs Easier
Committee staff writing bill analyses often work with incomplete information under tight deadlines. If you provide clear, well-sourced written materials that save them research time, you become a valuable resource.
Useful Materials for Legislative Staff
- One-page bill summaries: Plain-language explanation of what the bill does and why it matters
- Fiscal impact data: Credible estimates of costs or savings with methodology explained
- Stakeholder positions: Honest summary of who supports and opposes, and why
- Comparison charts: How Texas law compares to other states on this issue
- Technical explainers: Background on complex industry or regulatory topics
These materials should be factual, well-cited, and useful even to someone who disagrees with your position. You're providing analysis, not propaganda.
Build Relationships Across Multiple Cycles
Legislative staff turnover is constant. Chiefs of staff move on to lobbying firms or campaign roles. Committee analysts take positions with agencies or private sector employers. New staff join every session.
Effective staff relationship management means continuously cultivating new relationships while maintaining existing ones. The analyst who worked for the House Public Health Committee might become chief of staff to a key senator. The chief of staff might become a committee director. These relationships compound over time.
Common Mistakes That Damage Staff Relationships
Building staff relationships takes years. Destroying them takes one bad interaction.
Going Around Staff to the Legislator
Some lobbyists think they're being strategic by bypassing staff and going directly to the legislator through personal connections. This approach damages your relationship with staff who then see you as someone who doesn't respect the process.
Legislators rely on their staff. When you bypass them, you're implicitly telling the legislator that their staff's input doesn't matter. That rarely ends well.
Providing Misleading Information
If staff catch you exaggerating fiscal impacts, cherry-picking data, or presenting one-sided analysis as balanced research, you've destroyed your credibility. They won't trust you again, and they'll share that assessment with other staff across the Capitol.
Making Unreasonable Demands
Calling a committee analyst at 10 PM demanding they explain why your bill wasn't scheduled for hearing. Insisting on immediate meetings during the final week of session when staff are working around the clock. Sending 40-page memos and expecting them to be read by the next day.
These approaches signal that you don't understand or respect their constraints. They'll work with you if they must, but you won't be a preferred resource.
Taking Credit for Their Work
If committee staff help you refine legislative language or identify potential support for your bill, don't turn around and tell your client "I got this done through my personal relationships with legislators." Staff talk to each other. When they learn you're taking credit for their work, they'll stop helping you.
What Success Looks Like
You know your staff relationships are working when:
- Committee staff call you when they're drafting analysis on bills in your area, asking for input before hearings are scheduled
- Chiefs of staff proactively reach out about legislation they think might affect your clients
- You can get a 20-minute meeting with a key legislator during session because their staff vouched for your credibility
- Policy analysts cite your research in briefing materials because they trust your analysis
- Former staffers who've moved to other positions maintain relationships and provide informal intelligence about emerging issues
These indicators don't appear after one session of relationship building. They develop over multiple cycles of consistent, credible engagement where you've proven yourself valuable even when you're not asking for anything specific.
The Long Game
Legislative staff relationship development is the ultimate long game in government relations. The rewards aren't immediate. You're investing time in people who might not be directly involved in your current priority.
But over years, those relationships become your most valuable asset. When you need support for complex legislation, you're not starting from zero with strangers. You're working with people who know you, trust your analysis, and are willing to help because you've been a credible resource to them in the past.
That's the difference between lobbyists who deliver consistent results and those who struggle to gain traction despite impressive client rosters and high-profile connections. The flashy relationships with legislators get the attention, but the quiet relationships with staff get the work done.
Key Takeaways
- Legislative staff control calendars, draft analyses, and shape how legislators understand issues
- Build staff relationships during the interim when they have capacity for substantive conversations
- Provide technically accurate, balanced information that makes their jobs easier
- Respect their time, especially during session when they're working 60-80 hour weeks
- Maintain relationships across multiple cycles as staff turnover is constant
- Avoid going around staff, providing misleading information, or making unreasonable demands
- Success means staff proactively reach out to you as a trusted resource