SB 2484

relating to availability of claims contact information for personal
and commercial property and casualty insurers.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
SECTION 1.  Section 32.101, Insurance Code, is amended to
Sec. 32.101.  APPLICABILITY OF SUBCHAPTER.  Except as
otherwise provided by this subchapter, this [This] subchapter
applies to insurers who comprise the top 25 insurance groups in the
national market and who issue residential property insurance or
personal automobile insurance policies in this state, including a
Lloyd's plan, a reciprocal or interinsurance exchange, a county
mutual insurance company, a farm mutual insurance company, the
Texas Windstorm Insurance Association, the FAIR Plan Association,
and the Texas Automobile Insurance Plan Association.
SECTION 2.  Subchapter D, Chapter 32, Insurance Code, is
amended by adding Section 32.1025 to read as follows:
Sec. 32.1025.  CLAIMS CONTACT INFORMATION.  (a)
Notwithstanding Section 32.101, this section applies to each
insurer writing personal or commercial property or casualty
insurance in this state, including a Lloyd's plan, a reciprocal or
interinsurance exchange, a county mutual insurance company, a farm
mutual insurance company, the Texas Windstorm Insurance
Association, the FAIR Plan Association, and the Texas Automobile
(b)  The department shall establish and maintain an Internet
website that lists each insurer writing personal or commercial
property or casualty insurance in this state and provides for each
(1)  a telephone number used to file a claim with the
(2)  a link to the Internet website used to file a claim
SECTION 3.  Section 32.103, Insurance Code, is amended to
Sec. 32.103.  PUBLIC INFORMATION CONCERNING INTERNET
WEBSITE.  The department shall publicize the existence of an [the]
Internet website required by this subchapter.
SECTION 4.  Section 32.104, Insurance Code, is amended to
Sec. 32.104.  DUTIES OF INSURER.  (a)  On the request of the
department, an insurer, including an insurer to which Section
32.1025 applies, shall provide to the department any information
the department and the office of public insurance counsel determine
is reasonable or necessary to fulfill the department's and the
office of the public insurance counsel's duties under this
(b)  An insurer shall provide in a conspicuous manner with
each residential property insurance or personal automobile
insurance policy issued in this state notice of the Internet
website required by Section 32.102 [this subchapter].  The
commissioner shall determine the form and content of the notice.
SECTION 5.  This Act takes effect September 1, 2025.